Terms & Conditions​

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Effective Date: 30 May 2025

Welcome to H24 GYM. By accessing our website, using our facilities, or signing up through our booking system (Mindbody), you agree to the following Terms & Conditions.

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1. Membership & Account Use

• Memberships are managed securely through Mindbody.

• You must be 14 years or older to join. Minors (Under 18 years) need written parental/guardian consent.

• Members are responsible for keeping their Mindbody login and personal details up to date.

 

2. Gym Access & Conduct

• 24/7 access is available for active members only.

• Always follow safety instructions, signage, and staff guidance.

• Wear suitable gym attire and enclosed footwear.

• Clean equipment after use and return all weights.

• Disruptive or unsafe behaviour may result in membership suspension or cancellation.

 

3. Health & Safety

• You are responsible for ensuring you’re medically fit to train.

• Inform staff of any health issues or injuries before using the facilities.

• In case of an emergency, we may contact your emergency contact or medical services.

 

4. Payments, Cancellations & Refunds

• All payments and billing are processed through Mindbody.

• You agree to keep your payment method valid and updated.

• Cancellations and refund requests are subject to your membership type and Australian Consumer Law.

• Missed sessions and unused time are non-refundable unless required by law.

 

5. Suspension & Termination

Your access may be suspended or terminated if you:

• Violate these Terms & Conditions

• Fail to pay fees when due

• Share access with non-members

• Engage in behaviour that threatens the safety or comfort of others

 

6. Bookings & Classes

• Classes must be booked via Mindbody.

• Late cancellations or no-shows may incur a penalty or loss of privileges.

• Class schedules and trainers may change without prior notice.

 

7. Facility Maintenance & Closures

• Temporary closures may occur for cleaning, maintenance, or safety.

• Advance notice will be provided where possible.

• No compensation or extension will apply for short-term disruptions under 48 hours.

 

8. Liability

• You use the gym and equipment at your own risk.

• H24 GYM is not liable for injuries, loss, or damage unless caused by proven negligence.

• Please train responsibly and ask staff if you need assistance.

 

9. Privacy

• Your data is handled in accordance with our Privacy Policy and Mindbody’s data practices.

• We do not sell your personal information.

 

10. Changes to Terms

These Terms & Conditions may be updated periodically.
All changes will be posted on this page with the updated effective date.

 

11. Contact Us

If you have any questions, please contact:

H24 GYM
📧 Email: admin@h24gym.com.au
📞 Phone: 0455 264 111
📍 Address: 2/193 Beaudesert Rd, Moorooka QLD 4105

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